Frequently Asked Questions



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Is it secure?

Yes, every document you upload is protected by 2048 bit 3.0 SSL level encryption during transmission and storage.

What kind of info should I upload?

We recommend that businesses upload their disaster recovery plans, vendor list information, insurance and lease papers and any other important information that would be critical for them to have in one place. For consumers, we recommend scanning in a copy of your passport and credit card information, uploading pictures of valuables and insurance papers. If you only have a physical copy of this critical information, this would be the type of information that should be protected online.

What type of files can I upload?

You can upload whatever documents you would like to store for protection.

Where do my files go?

Lock My Docs! stores your encrypted data in 2 replicated state of the art facilities in Canada (we replicate the primary location to a secondary data center in case anything should happen to the primary facility)

How do I access my files?

You can access and download your files anytime by logging into your account at

How much does it cost?

The price of our service is $29.00 per year for 1 gigabyte of storage.

How do I sign up?

Click here to get started!

What type of internet connection do I need?

Any type of internet connection will work (please note that if you are using a dial up modem, files might take a long time to upload and download).